Frank Casino

Tyler Durden

Staff member
Feb 28, 2021
Frank Casino has been on the market since 2014. The online casino has an extensive bonus shop and a good selection of games. There are also several bonus promotions and tournaments. We decided to include the casino in the comparison, so that there is a first test here.

Frank Casino has been on the market since 2014 and initially only had a gaming license from Curacao. Meanwhile, the Maltese Avento MT Limited is responsible for the operation. Since 2017 it also has a concession from the Malta Gaming Authority. As always, I describe my experience with the casino in the first short review. I will briefly go into the game selection, the live casino, the app, the bonus promotions, customer support, player protection as well as deposits and withdrawals.

Frank Casino

Frank Casino Review​

The new Frank Casino relies on very subtle colors, with the website being mainly black. The registration takes place via a red button in the upper right corner. First you have to choose a country. Then you can see the registration form and a selection of bonus promotions that you can choose as a new player. First of all, you have to provide an email, a password and a currency. Then you can enter your personal data. A cell phone number is also required, but it will not be verified. After activating the email, you can log in.

The site has a classic structure. There is a slider under a menu and this is followed by the game selection. I opened the page with Chrome. After logging in, I noticed that only 36 slots are displayed in the game selection. When I am logged out, significantly more are displayed. In addition, the games are reloaded when you get to the end of the page. That doesn't always seem to work. According to support, you have more than 1,000 casino games. Ultimately, I had to enter it using the search function.

I had to deposit € 170 in 8 steps before I finally got lucky. The games were very modest at first. It didn't matter which software provider I used. I wasn't lucky with Cash Noire from NetEnt, Dawn of Egypt from Play’n GO, John Hunter and the Book of Tut from Pragmatic Play and Hotline from NetEnt. Only with the last deposit did the tide turn. Pragmatic Play's Dog House and Wild Bazaar have brought me some good wins. The highlights of the last deposit are in the video.

Bonus offers​

Frank Casino offers new customers various bonus promotions as well as daily bonuses for existing customers and its own loyalty points program.

Frank Casino Bonuses

We will mention the main actions here:

DepositBonusFree SpinsDeposit amountWager / FS
1.100 % Bonus 250 €15 FS The Wild MachineMin. 10 €35x/30x
1.100 % Bonus 500 €15 FS Space WarsMin. 300 €35x/30x
1.100 % Bonus 1.000 €60 FS Jungle SpiritMin. 600 €35x/30x
2.50 % Bonus 125 €20 FS Hercules and PegasusMin. 10 €35x/30x
2.50 % Bonus 250 €50 FS Wild WaterMin. 300 €35x/30x
2.50 % Bonus 500 €100 FS Book of TutMin. 600 €35x/30x
3.75 % Bonus 225 €25 FS HotlineMin. 10 €35x/30x
3.75 % Bonus 375 €75 FS Hot to BurnMin. 301 €35x/30x
3.75 % Bonus 750 €150 FS JumanjiMin. 501 €35x/30x


Game selection and live casino app​

In the game selection area, you have more than 1,000 casino games. These include games from NetEnt, Microgaming, EGT, Playtech, Play'n GO, Pragmatic Play, Big Time Gaming, Quickspin, Thunderkick, Betsoft, NextGen Gaming, Yggdrasil, ELK Studios, Playson, Red Tiger, Push Gaming, Gameart, Amatic, Endorphina, Wazdan, Habanero Lightning Box, Red Rake, Rabcat, 1x2 Gaming, Booming Games, Tom Horn Gaming, 2By2 Gaming, Iron Dog Studios, Relax Gaming, Fantasma, Foxium, Just for the Win, Triple Edge Studios, Betdigital, Games Lab and Oryx Gaming. Unfortunately, you cannot sort by software manufacturer.

37 games are displayed in the jackpot slots area. Mega Moolah and Gunslinger Reloaded are available. There are also Divine Fortune and Holmes and the Stolen Stones as well as some Red Tiger slots with jackpot. Hall of Gods or Mega Fortune are not available. So there is still room for improvement here.

In the table games area, 120 games are displayed. Atlantic City, Vegas Strip and Classic Blackjack are available. There are also various casino poker games. American, French and European roulette can also be found. I also noticed baccarat machines, so that you are relatively broadly positioned here. The range is rounded off by more than 50 video poker machines. There are also 75 other games, including bingo, keno and various scratch card machines.

The first live casino is provided by NetEnt. There are 7 roulette and 14 blackjack tables on offer. The larger live area comes from Evolution Gaming. There are 13 roulette tables. Immersive, American Lightning and Double Ball Roulette are available. There are more than 70 tables in the blackjack section. Free Bet, Power and Infinite Blackjack are on offer. The Asian card game comprises 15 baccarat tables, the Super Sic Bo dice game and Dragon Tiger. Lightning Baccarat is a highlight. Otherwise you have the usual speed, squeeze, control squeeze and no commission variants. Poker offers Side Bet City, Casino Hold’em, 2 Hand Casino Hold’em, Ultimate Texas Hold’em, Three Card Poker, Caribbean Stud Poker and Texas Hold’em Bonus Poker. The game shows include Mega Ball, Lightning Dice, Deal or No Deal, Monopoly Live, Dream Catcher and the Football Studio. Crazy Time is not on offer.

Frank Casino Games

Frank Casino offers a web app for playing on a smartphone or tablet. I only tried them out briefly in this review. I found it relatively confusing. The loading times for overviews and slots were rather long despite the good WiFi. On the other hand, I did not have slot crashes on my Huawei tablet. The live casino is offered in full. There are therefore better mobile casinos in our comparison.

Customer support and player protection​

Support can be reached via chat or email. I've only talked to English speaking staff. The contact person was friendly and tried to help me relatively quickly.

At Frank Casino you can set stake, bet, loss and session limits. You can set the respective limits in the profile per day, week or month. The account can also be blocked for up to 6 months via the profile.

Deposit and withdrawal​

The choice of payment methods at Frank Casino The deposit is possible via Sofortüberweisung, Klarna, Trustly, Neteller, Skrill, MuchBetter, ecoPayz, Cash-to-Code, Rapid Transfer, Skrill 1-tap, Flexepin, bank transfer, express bank transfer and Zimpler. You have to deposit at least € 10.

Trustly, Skrill, Neteller, MuchBetter, ecoPayz, Zimpler and Rapid Transfer were shown to me about the payout. I had to withdraw at least € 10. You can usually withdraw € 500 to sometimes € 2,000 per transaction. According to the terms and conditions, there are no other limits for the payout. However, fees of 10% may be charged if the deposit amount has not been wagered once. The same applies if you request multiple withdrawals in 24 hours.

The payout via MuchBetter went very quickly. The money was on the app within 2 hours. Not all online casinos react that quickly. A verification was not necessary, it should only be made for payments of € 1,000 or combined transactions of € 2,300.

Conclusion: solid casino​

The positive thing about Frank Casino is the quick payout and the extensive game selection. Otherwise there are a lot of small quirks. From missing translations to handling problems and strange bonus conditions. You can play well there without a bonus. Otherwise the casino is rather mediocre.

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